Question 1

How do you rank moving companies?

Accepted Answer

At Local Movers, we employ proprietary algorithms developed over years of experience. We consider a multitude of data points, including, but not limited to: the most current transaction data, customer feedback, and work history.

Question 2

What makes your site different from other moving service websites?

Accepted Answer

1. We prohibit advertising, allowing us to avoid conflicts of interest and to operate independently (we are compensated only when we successfully connect clients with movers).
2. We conduct original and independent research. In fact, we reach out to moving companies and customers to gather unique insights.
3. We are driven by data technology. Our team of computer scientists uses algorithms and AI to generate actionable rankings and insights from our extensive proprietary dataset.

Question 3

Can moving companies pay to be featured?

Accepted Answer

No. Our independent ranking process is central to our mission of providing clients with the resources they need to find their ideal moving company match. This approach benefits everyone: moves are more efficient and smoother, customers receive better services, moving companies get more business, and we earn more referrals.

Question 4

How often do you update your rankings?

Accepted Answer

We perform an annual update of our top list; however, we continuously collect data and assess new information throughout the year. Therefore, moving companies may be added or removed at any time.

Question 5

What services do you offer?

Accepted Answer

We offer a range of services including local and long-distance moving, packing and unpacking, furniture disassembly and reassembly, and storage solutions.

Question 6

How do you determine the cost of a move?

Accepted Answer

Our pricing is based on factors such as the distance of the move, the volume of items being moved, additional services required (like packing), and the time of year.

Question 7

Do you provide packing materials?

Accepted Answer

Yes, we offer a variety of packing materials including boxes, bubble wrap, packing paper, and tape. These can be purchased separately or included as part of a full-service packing option.

Question 8

Are your movers insured and licensed?

Accepted Answer

Yes, our company and all our movers are fully licensed and insured. We can provide documentation upon request.

Question 9

What items won't you move?

Accepted Answer

We typically don't move hazardous materials, perishables, plants, or extremely valuable items like jewelry or important documents. We recommend you transport these items yourself.

Question 10

How far in advance should I book my move?

Accepted Answer

We recommend booking at least 4-6 weeks in advance, especially during peak moving season (May to September). For moves during off-peak times, 2-4 weeks notice is usually sufficient.

Question 11

Do you offer storage options?

Accepted Answer

Yes, we offer both short-term and long-term storage solutions in secure, climate-controlled facilities.

Question 12

What happens if something gets damaged during the move?

Accepted Answer

We have a claims process in place for any items damaged during the move. It's important to inspect your items upon delivery and report any damage within a specified timeframe.

Question 13

Can you move specialty items like pianos or artwork?

Accepted Answer

Yes, we have experience moving specialty items. Please inform us in advance about any such items so we can prepare accordingly.

Question 14

Do I need to be present during the move?

Accepted Answer

It's best if you or a representative can be present at both the pickup and delivery locations to oversee the process and answer any questions.

Question 15

How can I pay for the move?

Accepted Answer

We accept various payment methods including credit cards, bank transfers, and certified checks. Payment is typically due upon completion of the move.

Question 16

What's your cancellation policy?

Accepted Answer

Our cancellation policy varies depending on how far in advance you cancel. Please refer to our terms of service or speak with a representative for specific details.

Frequently Asked Questions